Shopper support
Include the browser version, store page, what you expected, and what happened. Do not send payment-card details or passwords.
Email shopper supportA real person should be able to find the right conversation.
Email hello@savekindly.com. There is no decorative contact form or unmonitored message queue.
Charity enquiries
Ask about directory evidence, verification, brand permission, allocation eligibility, or corrections to an organisation record.
Email about a charityMerchant enquiries
Discuss code approval, storefront eligibility, attribution boundaries, reporting, reconciliation, or catalogue corrections.
Email about a merchantPrivacy and data
Request access, correction, export, or deletion. Use the email associated with the account where possible.
Email a data requestCorrections and complaints
If a public statement, catalogue record, or financial label appears wrong, identify the exact page and evidence. We keep corrections separate from ordinary support so material claims can be reviewed properly.
Email a correction or complaint